SANTA CRUZ, California – April 18, 2019 – Murj, the digital healthcare company providing Software-as-a-Service (SaaS) cardiac implantable electronic device (CIED) management, announced today the Murj Certified Service Partners Program. The program is designed to bring choice to cardiology clinics who want to consider outsourcing remote cardiac device management. Murj’s Certified Service Partners Program makes it easier for cardiac clinics to adopt Murj and remote care, regardless of their staffing model.
The Murj Certified Service Partners announced today are some of the most respected and experienced service providers in the industry, including Equis Consulting Group, Prep MD, Cardiac RMS, and Heartwatch Solutions. These partners bring extensive remote service management experience, managing in excess of 100,000 cardiac device patients nationwide.
“Remote care is the recommended standard of care for implantable cardiac device management, based on improved clinical and economic outcomes,” said Michael J. Mirro, M.D., FACC, FHRS, FAHA, Indiana University School of Medicine and Murj Scientific Advisor. “Yet many clinics lack modern software and qualified staff to make the transition to remote care. I applaud Murj and these service providers for making remote care a possibility for any staffing model. Remote data management burdens will only grow – and sophisticated software and qualified staff are paramount to deliver this critical patient care.”
For too long device management software has been provided by service and device companies who lack the necessary focus and expertise to develop truly great software. Murj is the only company that is 100% dedicated to cardiac device management software. This focus enables Murj to deliver unmatched workflow flexibility– routing remote device transmissions to internal staff or remote service provider staff instantly. Device clinics now have the confidence and control to use the staffing model that works best for them, either their internal staff or any Murj Certified Service Partner.
The Murj Certified Service Partners Program is for remote service vendors who are trained to use the Murj platform, have demonstrated superior clinical skill and a proven track record of outstanding customer service, use IBHRE (International Board of Heart Rhythm Examiners) certified staff, offer transparent billing and commercial practices, and non-solicitation of customer staff.
“Great software, great devices and great services are three completely different business objectives; the industry has never seen a single vendor excel at all of them,” said Reed Gaither, chief operating officer, Murj. “We are pleased to be 100% committed to great software, and with today’s announcement, we are unveiling those great service providers likewise committed to their craft — great service.”
For more information about the program, contact Murj at info@murj.com.
About the partners
Equis, in business since 2012, provides qualified human assets, completing overwhelming amount of checks for clinics’ teams, providing important device information, working within their EMR. Their highly trained technicians review, summarize, and triage each test/interrogation, providing clinically appropriate, customized notification, supporting timely and informed patient management.
PrepMD, a Boston-based company, provides training and staffing solutions, including remote monitoring services to device clinics. PrepMD also delivers corporate training to manufacturers and government agencies such as the FDA. Since 2009, PrepMD has trained and placed over 350 cardiac device specialists nationwide.
Cardiac RMS, an award-winning CIED remote monitoring service provider, partners with practices to best care for remote patients and manage clinic workflow. Their exclusive IBHRE-device certified staff triage reports using a physician-driven Remote Care Protocol to create clinically actionable reports with interpretations for review and billing. More information at cardiacrms.com.
HeartWatch Solutions are IBHRE-certified cardiac device specialists and CCI- certified cardiographic technicians, familiar with all device manufacturers. They triage remote monitoring transmissions, providing physicians with accurate and timely information, improving patient care and satisfaction, and decreasing office burden and overhead.
About Murj
Murj is reimagining cardiac implantable electronic device management with a transformative, cloud-based, Software-as-a-Service platform for all cardiac devices. Murj meets the challenge of unprecedented device data growth with hyper-efficient clinical workflow, unrivaled patient insights and deep clinical analytics; uniquely empowering clinicians to deliver superior patient care. Visit www.murj.com.
